Privacy Policy


WhyNotGems is responsible for the processing of the User’s personal data and informs you that these data will be processed in accordance with the provisions of current regulations on the protection of personal data, Regulation (EU) 2016/679 of 27 April 2016 (GDPR) on the protection of individuals with regard to the processing of personal data and the free movement of such data, so you are provided with the following processing information:

Purpose of processing:

Maintain a commercial relationship with the User. The operations foreseen to carry out the treatment are:

    Remission of advertising commercial communications, provided that prior authorization has been given, by email, fax, SMS, MMS, social communities or any other electronic or physical means, present or future, that makes it possible to carry out commercial communications. These communications will be made by WhyNotGems and related to its products and services, or its collaborators or suppliers with whom it has reached an agreement of promotion. In this case, third parties will never have access to personal data.

    Carry out statistical studies.

    Process orders, requests or any kind of request that is made by the user through any of the forms of contact that are made available.

    Send the news bulletin of the website.

Data conservation criteria:

will be kept as long as there is a mutual interest to maintain the purpose of the treatment and when it is no longer necessary for that purpose, will be removed with appropriate security measures to ensure the pseudonymization of data or the total destruction of them.

Communication of data:

The data will not be communicated to third parties, except under a legal obligation.

Rights of the User:

    Right to withdraw consent at any time.

    Right of access, rectification, portability and deletion of your data and the limitation or opposition to its processing.

    The right to file a complaint with the control authority ( if it considers that the processing does not comply with current legislation.

Contact details to exercise your rights:


    Postal address: NaturJoya/WhyNotGems

C/ Alcala 414 Bajo Local 65

                                               28027 Madrid



The Users, by means of the marking of the corresponding boxes and entry of data in the fields, marked with an asterisk (*) in the form of contact or presented in forms of download, accept expressly and of free and unequivocal form, that their data are necessary to take care of their request, on the part of the lender, being voluntary the inclusion of data in the remaining fields. The User guarantees that the personal data provided to WhyNotGems are true and is responsible for communicating any changes to them.

WhyNotGems respects your personally identifiable information. All personal data provided to us through the ordering process on our website, including your name, email address and shipping data, are encrypted with SSL (Secure Socket Layering) security technology. We may use your name and email address to generate order and shipping related emails. In addition, to better serve you, WhyNotGems may also use your personal information to maintain a WhyNotGems customer account. Customer accounts are also hosted on SSL encrypted servers and can only be accessed with your personal username and password.

WhyNotGems may share your personal information with authorized third parties necessary to fulfill our services. For example, messaging and fulfillment companies. In addition, if you use a credit card to place an order with WhyNotGems, we will share your personally identifiable information with the payment provider to complete the payment authorization process.

 These third parties are not authorized to use any of your personally identifiable information for any purpose other than to fulfill the service set forth by WhyNotGems.all data requested through the website are mandatory as they are necessary for the provision of optimal service to the User. In case all the data are not provided, there is no guarantee that the information and services provided are completely adjusted to your needs.


That according to the provisions of the regulations in force on the protection of personal data, the RESPONSIBLE is complying with all the provisions of the GDPR regulations for the treatment of personal data of his responsibility, and manifestly with the principles described in article 5 of the GDPR, by which they are treated in a lawful, loyal and transparent manner in relation to the interested party and suitable, pertinent and limited to what is necessary in relation to the purposes for which they are treated.

At WhyNotGems, security and trust are our primary concerns. We ensure that each customer’s experience is secure and protected through the use of industry standard digital security.

Customer Billing Information

WhyNotGems does not have access to your confidential billing information. All billing information is entered directly into PayPal or on our commercial bank’s website. Both payment providers are hosted on SSL (Secure Socket Layering) encrypted servers. SSL technology allows two parties to exchange information in a secure environment over the Internet, while ensuring that no information can be intercepted or stolen during the protocol.



WhyNotGems may also share comments, testimonials or criticisms from our customers. We can share these reviews on our websites and also on our social media channels. However, we will not disclose your personally identifiable information, including your name or email address without your consent, and we will only share the content of your review or testimonial (unless your personal information was already available through the testimonial posted on a third party website). In addition, our website may contain outgoing external links to other third party websites, which are beyond our control and not covered by our privacy policy.


When you visit WhyNotGems, we may collect your IP address to evaluate and improve our website. We may also analyze browsing behavior and collect demographic information for marketing purposes. In some cases, WhyNotGems may collect non-personal data by using «cookies» to compile customer statistics in order to improve the usability of our website. Cookies» are small text files that are passed by a web server to a web browser. Your browser returns the cookie to the web server each time the web browser requests a new page. You can refuse cookies if your browser allows it. We promise never to sell your personally identifiable information, browsing patterns or any other information as part of our privacy policy.

Consent to WhyNotGems Privacy Policy:

By using the WhyNotGems website, you agree to our privacy policy. We may update this policy from time to time and when a revision is made, we will revise the «last updated» posting date at the bottom of this page. We will never sell your email address, browsing patterns or any other information.

For further questions, please contact us.